Reporting abuse

Because Cloudflare shares copyright infringement complaints with the relevant hosting providers and website operators, we only process reports that include all information required by section 512(c) of the DMCA. To ensure that your copyright infringement abuse report is processed, you must include the following information:

• A physical or electronic signature (typing your full name is valid) of the copyright owner or a person authorized to act on their behalf;

• Identification of the infringed copyright (for example, a link to your original work or clear description of the materials allegedly infringed upon);

• Identification of the infringing material and information reasonably sufficient to allow Cloudflare to locate the material on the infringing website (for example, a link to the site where the infringed copyrighted material appears);

• Your contact information, including your address, telephone number, and email address;

• A statement that you believe, in good faith, that the use of the material in the manner asserted is not authorized by the copyright owner, its agent, or the law; and

• A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

To the extent you are submitting a report related to our CDN services and are seeking the removal of allegedly infringing content from our cache under the DMCA, 17 U.S.C. § 512(b), please include a hyperlink to the relevant court order or evidence that the content has been removed by the origin hosting provider. Alternatively, you can send the court order or evidence that the content has been removed by the origin hosting provider to abusedocuments@cloudflare.com in an email referencing your abuse report.

In the rare instance that we receive a copyright complaint regarding content definitively stored through Cloudflare Stream, Cloudflare Pages, Cloudflare Workers, Cloudflare Workers KV, or Cloudflare Images such that Cloudflare is the hosting provider, we will notify you that we are the hosting provider and follow the removal process under the Digital Millennium Copyright Act, 17 U.S.C. § 512(g). As provided by that statute, Cloudflare removes or disables access to allegedly infringing content that we host upon receiving a notice that provides all necessary information described above. At the same time, we will contact our customer to inform them of the alleged infringement and that we have removed or disabled access to the content. If our customer responds with a signed counter notification stating a good faith belief that the material should not have been removed, we will share that counter notification with you and give you 10 days to respond. If you do not provide us notice within 10 days that you have filed a lawsuit against our customer regarding the content, we will replace and restore access to the content at issue.

Physical mail can be sent to:

Cloudflare, Inc. Attn: Legal Department, 101 Townsend St San Francisco, CA 94107

Please be aware that reporting abuse to us by mail will result in significant delays in our response and may inhibit our ability to effectively act on your report.