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A Leader in Security & Performance

Enterprise plans provide our most advanced tools, 24x7 email/ticket & phone support support & 100% uptime.
  • 2023 Forrester Wave™: Enterprise Email Security1 named Cloudflare a Leader
  • 2023 IDC MarketScape: Zero Trust Network Access2 named Cloudflare a Leader
  • 2022 Forrester Wave™: Web Application Firewalls named Cloudflare a Leader 3

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Security, performance, & more

Enterprise companies choose Cloudflare

24/7 email & phone support

Award winning, global, 24/7/365 email & emergency phone support (Enterprise plans). Plus on-demand resources, guides & best practice implementation.

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Massive network scale

Our global network spans over 335 cities and 125 countries. Operating within approximately 50 milliseconds of about 95% of the Internet-connected population globally.

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Ease of use & guided setup

No code changes; the Cloudflare dashboard enables quick configuration. Enterprise guided onboarding, training & continued 24/7/365 support.

100% uptime reliability

Network prioritization exclusive to Cloudflare Enterprise plans. Dependable service level agreements (SLA) with 100% uptime & reliable service you can trust.

Trusted by the world’s biggest brands

~35% of Fortune 1000 companies rely on Cloudflare
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Includes everything from the Pro plan & much more:
Business
For small businesses operating online.

$200/month
When billed annually or $250/mo billed monthly
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Enterprise
For mission-critical applications that are core to your business.

Custom
Billed annually
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Key Products and Features

Bot Mitigation
Bot Mitigation
Manage good and bad bots in real-time with speed and accuracy by harnessing the data from the millions of Internet properties on Cloudflare.
Sophisticated bots and basic bot analytics
All bots, anomaly detection, custom CAPTCHAs & threat response, advanced bot analytics, and more

API Security
API Security
With API discovery, integrated API management and analytics, and layered API defenses, Cloudflare ensures APIs drive business success like never before.

Zero Trust identity-based security controls close to users
Zero Trust identity-based security controls close to users
Cloudflare One, is a Zero Trust network-as-a-service platform that dynamically connects users to enterprise resources, with identity-based security controls delivered close to users, wherever they are.

Cache Analytics Insights

Web Application Firewall (WAF)
Web Application Firewall (WAF)
Cloudflare Web Application Firewall's intuitive dashboard enables users to build powerful rules through easy clicks and also provides Terraform integration. Every request to the WAF is inspected against the rule engine and the threat intelligence curated from protecting millions of websites. Suspicious requests can be blocked, challenged or logged as per the needs of the user while legitimate requests are routed to the destination, agnostic of whether it lives on-premise or in the cloud.

Number of Custom WAF Rules
Number of Custom WAF Rules
Customize how the Cloudflare WAF protects your specific application or website from cyber attacks. Based on the criteria you define, perform actions like blocking or challenging incoming requests. Enterprise contract customers can create regular expressions and create rules to log traffic.
100
1000

Rate Limiting (IP-based)
Rate Limiting (IP-based)
With IP-based rate limiting, you can limit the number of requests a certain IP address can make, and prevent abuse from "repeat offender" IP addresses.
Enterprise customers can negotiate a reduced rate through custom pricing.
Add-on

Rate Limiting Rules
Rate Limiting Rules
The total number of individual rules per plan type, with which to instruct rate limiting how to function on your website, application, or API.
5
100 (Add-on)

Enterprise DDoS Mitigation
Enterprise DDoS Mitigation
Cloudflare’s enterprise-grade mitigation of DDoS attacks against layers 3, 4, & 7 includes prioritized IP ranges and routing, ensuring maximum speed and availability.

Network Prioritization

Prioritized IP Ranges
Prioritized IP Ranges
Enterprise Internet assets are placed on Cloudflare dedicated IP ranges, providing prioritized routing and protection to ensure maximum speed and availability.

Single Sign-On (SSO) Support
Single Sign-On (SSO) Support
The Cloudflare dashboard supports Single Sign On (SSO) for ease of centralized identity and access management. Cloudflare Account Owners will be able to setup and define who can access their Cloudflare accounts with the same Identity Provider (IdP) they currently use.

Request Logs
Request Logs
Cloudflare Enterprise customers have access to detailed logs of HTTP requests for their domains. These logs can be helpful for debugging, identifying configuration adjustments, or creating analytics, especially when combined with other data sources, such as application server logs.

SOC 2 Type II

PCI DSS 4.0
PCI DSS 4.0
Bring your business into compliance with the latest PCI DSS 4.0 standards by enabling Cloudflare's web application firewall (WAF) and Modern TLS Only mode.

Onboarding Services

Designated Customer Success Manager and Solutions Engineer

Customer Success Manager Led Onboarding Assistance
Customer Success Manager Led Onboarding Assistance
For all questions and topics related related to your account and relationship with Cloudflare, Enterprise customers have access to a designated customer success manager.

Enterprise premium customers also get a guided onboarding experience along with an expert tuning workshop and guidance on security and performance configurations.

Support Services

Support Options
Tickets + Chat + Community Forums
24x7x365 Tickets + Chat + Phone + Community Forums

24x7x365 Emergency Phone Support

Under Attack Support Engineer

Initial Ticket Support Response Time
Initial Ticket Support Response Time
Times are reflective of when the initial response from support will be received, as per the plan level. Read more about our support response times.
n/a
1hr (urgent issues)

Uptime SLA
100%
100%

Training

Access To Online Documentation

Access To Online Training Workshops

Reporting

Cache Analytics Insights

Health Check Analytics Insights

Customized Usage And Value Reporting

2022 Gartner Peer Insights Customer's Choice for CDN 2 & WAAP 3 services

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Join millions of customers & Fortune 500 companies using Cloudflare's global network

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95% of the internet-connected world is only milliseconds from Cloudflare

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Analyst Reports & Sources:

  1. 2023 Forrester Wave™: Enterprise Email Security - Read report
  2. 2023 IDC MarketScape for Zero Trust Network Access - Read report
  3. 2022 Forrester Wave™: Web Application Firewalls - Read report