Cloudflare Announces New Solutions to Help CIOs Maximize Employee Collaboration and Productivity

San Francisco, CA, January 9, 2023 – Cloudflare, Inc. (NYSE: NET), the security, performance, and reliability company helping to build a better Internet, today announced Cloudflare Digital Experience Monitoring, an all in one dashboard that helps CIOs understand how critical applications and Internet services are performing across their entire corporate network. Cloudflare Digital Experience Monitoring, part of Cloudflare’s Zero Trust platform, will provide IT leaders with predictive, historical, and real time intelligence around application outages, network issues, and performance slow-downs to keep employees productive wherever they are working.

"IT teams have been working in the dark for too long, today we’re switching on the lights for the modern corporate network,” said Matthew Prince, CEO and co-founder at Cloudflare. “Our global network powers a huge part of the Internet, giving Cloudflare a unique view of what is happening online and allows us to identify trends before our customers do, and now we are sharing these insights with customers. Think of Cloudflare Digital Experience Monitoring as the air traffic control of the modern corporate network, keeping data moving, applications running smoothly, and employees safe.”

When employees left the office in 2020, the IT teams that helped keep applications running and networks operational suddenly lost crucial visibility into the day-to-day experiences of their users. Now, with highly distributed workforces, when IT teams learn of an issue they no longer know if the video conferencing software is experiencing a localized outage, the cloud network is down, or an employee's home Internet connection is causing performance issues. This lack of visibility can slow teams down, waste countless hours in investigation, and clog up valuable resources with maintenance.

Cloudflare is empowering IT teams, equipping them with the intelligence and insights captured by Cloudflare’s global network to collect, detect, and surface issues before businesses even know something is wrong. Now, Cloudflare Digital Experience Monitoring will provide businesses with a single dashboard to measure and analyze mission critical applications and services like Microsoft 365 or connectivity issues with local Internet Service Providers. According to Gartner® “by 2026, at least 60% of I&O leaders will use Digital Experience Monitoring to measure application, services and endpoint performance from the user’s viewpoint, up from less than 20% in 2021.”*

Cloudflare Digital Experience Monitoring will be able to help organizations:

• Define and monitor the most critical network resources: Now customers will have the ability to measure and analyze controlled flows of data to public or private resources by emulating traffic flows, helping visualize end-user experiences and allowing them to pinpoint issues as they arise.
• Understand the minute-by-minute experiences of their users: With Cloudflare Zero Trust, customers will be able to drill into real-time data visualizations highlighting anomalies in connectivity or performance to keep employees safe, secure, and productive.
• Save IT leaders countless hours in investigations: By gaining a comprehensive, step-by-step view into employees' digital footprint, IT teams will be able to simplify investigations – spending less time trying to identify where issues are occurring and spending more time helping to resolve them.
• Realize the power of Cloudflare’s network intelligence: By plugging into the Cloudflare global network, customers will be able to understand changes in Internet behavior and anticipate how these changes may impact their business.

To learn more about Cloudflare Digital Experience Monitoring, check out the resources below:

• Blog
• Landing Page
• CIO Week 2023

*Gartner Market Guide for Digital Experience Monitoring, 03/28/2022, Mrudula Bangera, Padraig Byrne, Gregg Siegfried

GARTNER is the registered trademark and service mark of Gartner Inc., and/or its affiliates in the U.S. and/or internationally and has been used herein with permission. All rights reserved.

About Cloudflare Cloudflare, Inc. (www.cloudflare.com / @cloudflare) is on a mission to help build a better Internet. Cloudflare’s suite of products protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures 2018 list and ranked among the World’s Most Innovative Companies by Fast Company in 2019.

Forward-Looking Statements This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “should,” “expect,” “explore,” “plan,” “anticipate,” “could,” “intend,” “target,” “project,” “contemplate,” “believe,” “estimate,” “predict,” “potential,” or “continue,” or the negative of these words, or other similar terms or expressions that concern Cloudflare’s expectations, strategy, plans, or intentions. However, not all forward-looking statements contain these identifying words. Forward-looking statements expressed or implied in this press release include, but are not limited to, statements regarding the capabilities and effectiveness of Cloudflare Digital Experience Monitoring and Cloudflare’s other products and technology, the potential benefits to customers of using Cloudflare Digital Experience Monitoring and Cloudflare’s other products and technology, the timing of when Cloudflare Digital Experience Monitoring and the various features included in Cloudflare Digital Experience Monitoring will be available in beta form, or generally available, to current and potential Cloudflare customers, the potential for future customer adoption of Digital Experience Monitoring solutions, Cloudflare’s technological development, future operations, growth, initiatives, or strategies, and comments made by Cloudflare’s CEO and others. Actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks detailed in Cloudflare’s filings with the Securities and Exchange Commission (SEC), including Cloudflare’s Quarterly Report on Form 10-Q filed on November 3, 2022, as well as other filings that Cloudflare may make from time to time with the SEC.

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