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The above listed products and enablement video training are included in the startup plan. Occasionally, for some products, to help with the complexities of setting up some products, enterprise customers typically purchase an additional onboarding support package (which is not included in the startup plan, but is available for purchase). Products that commonly need additional onboarding support include: Aegis, Custom Tiered Cache, Argo Tunnels for Load Balancers, Magic Transit (adding and removing subnets), BYOIP / static IP, Dedicated Gateway IP, FedRAMP Setup.
What is Cloudflare for Startups: Hatch?
By joining DigitalOcean’s Hatch program we want to give developers the autonomy to scale their start-ups without having to worry about high costs associated with scaling their infrastructure.
How can I qualify for this perk?
DigitalOcean partners with accelerators, incubators, VC-backed firms, and all the startups affiliated with them. To qualify, you must be referred from DigitalOcean. For more information, refer to this page.
How do I know if my accelerator, incubator, or VC firm has a relationship with Hatch?
Please see their partner list.
If I am an existing customer, do I qualify for Hatch?
If you currently have an Enterprise account with Cloudflare and dedicated account team, then you do not qualify for this perk.
Can I transfer my Cloudflare plan?
No. The Cloudflare plan for Hatchers is designed to help you scale your infrastructure and it is not transferable nor can be held for activation at a later date.
Can I replace this plan with my current Enterprise subscription?
No, this offer may be used in addition, but not as a replacement to an enterprise subscription.
How does the Cloudflare for Start-ups: Hatch work?
You will be given a fixed enterprise subscription for the year (12-months) starting from the service date of the enterprise subscription agreement.
When will I be able to utilize my Cloudflare Plan (Perk)?
Your Cloudflare plan will be in full effect on the day you sign the enterprise subscription agreement and will be valid for 12-months.
Do I need to adhere to any standard agreements?
Yes, in order to receive the additional perk, you are required to sign an enterprise subscription agreement and adhere to Cloudflare’s Enterprise Terms of Service.
Still, have questions?
For any additional questions regarding Cloudflare for DigitalOcean’s Hatch Start-ups please email startups@cloudflare.com and a team member will get back to you within a few days.
Acceptance into Cloudflare for Startups is at Cloudflare’s sole discretion. Cloudflare may change or discontinue the program or any aspect of it (including these terms) at any time without notice. We reserve the right to suspend or terminate your access to the program. Credits are non-transferable, nonrefundable, non-redeemable for cash, and may not be sold, purchased, or bartered. You are responsible for paying any potential taxes associated with the value of the credits. The Cloudflare Startup Plan is for up to one year for full use of the credits, whichever occurs first, and is subject to product-specific usage limitations described on the Cloudflare for Startups page or as otherwise provided by Cloudflare. You grant Cloudflare a non-exclusive, worldwide, royalty free right to include your company’s name and logo on any Cloudflare websites, brochures, fliers, presentations, annual reports and any other marketing materials. The Startup Plan may not be used by existing enterprise customers. The Startup Plan does not include Registrar, for clarity all Registrar purchases must be paid for in full using the payment method associated with your account. As a Startup Plan participant, you will only be able to use up to $10,000 of Credits for any R2 services. You will be required to create a Cloudflare account and upload a valid payment method on file. Your use of our services is also subject to cloudflare.com/terms/. The Startup Plan does not include account management, 24/7 enterprise telephone support, or a service level agreement. Upon expiration of credits, Cloudflare will bill your credit card on file unless you enter into a contract for prepaid services.